Services

Marka Academy is the training service dedicated to our customers. Our courses are designed to provide comprehensive training for our customers’ employees, agents, collaborators, and partners.
The service includes packages of theoretical modules on macro-topics and macro-industries, tutorials and empirical tests aimed at improving the knowledge, environmental impact, and quality of work of the operator or end user.
The courses can be attended both digitally, by means of webinars, or physically at MK headquarters or in the client’s workrooms, in plenary sessions or in macro-regions.
At the end of each course, we issue a certificate of attendance, as well as product sheets to support sales or use, and a sanitation plan for the relevant environments.
Each year we provide more than 1200 hours of training.

TECHNICAL ASSISTANCE: Thanks to our laboratory and network of application specialists, we offer technical assistance on the products and delivery systems supplied (proposal, installation, testing, verification) both before and after the sale.

SALES AND MARKETING SUPPORT: We work alongside our customers and offer dedicated sales and communication solutions based on their specific needs.

LOGISTIC SUPPORT: We support our customers by guaranteeing flexible distribution options and studying ad hoc solutions.

Our consultancy service operates to support you in various areas.

RESEARCH AND DEVELOPMENT: The laboratory is at your disposal for technical product information and in-depth information on how to use our products.

QUALITY CONTROL
We monitor, check, and draw up periodic reports on compliance with procedures and objectives, by means of technical instruments and quality detection methods.
Verification begins with training and on-the-job mentoring and continues with periodic visits to the application sites.
We partner with accredited research laboratories to test the performance of the service in order to ensure compliance with the standards required for each specific application area.

COST CONTROL
We support you by providing a preventive analysis of the costs in use for a correct economic evaluation of tender projects.

PROTOCOLS
We assist you in drafting activity-specific protocols. We analyse the existing protocols and suggest the products that are most in line with the plan for each application environment.